E-commerce e Social Network per aumentare traffico del tuo business
本帖最后由 Rakibul 于 2023-12-4 15:46 编辑when designing a digital platform, involve your company at all levels and collect ideas and suggestions on how to integrate business processes from a multi-channel/omni-channel perspective, starting from marketing strategies up to logistics and customer service. 3. What value to transfer to the user and why he should return to the site Focus the design process of a digital platform (website, e-commerce, mobile application, etc.) on the value that can be transferred to the customer / user . It is not necessary to think only as a value understood in a monetary sense. Users now live a highly interconnected life and therefore the value we can transfer to our user goes far beyond.
Giving value to a user means responding to the needs that may arise in the different WhatsApp Number List processes. For example, let's imagine an e-commerce: the value that we can transfer to our user arises from the user experience (quality of navigation and ease of access to the catalogue), but proceeds with the quality of customer services, product information, punctuality in answering questions and insights, warranty, related service, returns processes, access to information from different devices and on the move, etc. All these aspects represent value for our user / customer that goes well beyond the pure cost of a purchased item and which can lead to rewarding digital experiences that enhance the brand. Let's imagine instead a website of a B2B company, for example mechanical processing.
http://b2cphonelist.com/wp-content/uploads/2023/11/ffhkhjl-300x224.png
Also in this case we can imagine advanced use cases that can transfer a lot to our user, for example: order status, type of processing and guides for choosing the right processing, cost estimates, online configurators, reserved area for administration, sharing of documents and work orders, access to technical data sheets, updates on market news, etc. Tip : Imagine yourself selecting a company based on the digital experience it provides you. What processes would you like to encounter? What would be the use cases that would create a strong bond between you and the brand? What are the latest cases of digital interaction that have deeply impressed you with their quality and how could you bring this experience into your context? 4
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